Successfully managed to migrate ok. I’m now trying to invite my wife to the new app. I use the QR code first, then go into the new app from my wife’s phone and try this method. Tells me Samsung account region isn’t the same region as the person ( me ) who invited you.
However, before all that. I managed to log in to the new app with my wife’s phone and her email address and it logged in by the looks of it but it’s only showing scenes. All of my devices are not there. I’m
Really stuck here. :(.
Hey there @ijmucker,
Have you already reached out and had a support ticket created to have the Region’s associated with your Samsung Accounts looked into?
You can reach support directly at the emails below.
US: Support@smartthings.com
UK : Support@smartthings.co.uk