will ST support this new doorbell
Hhhm. Given that they currently donât support the Ring the outlook for the Pro doesnât look that great
as much as I want this to happen its doubtful⊠Maybe Ring will open their API
As I am new to ST, is there a video doorbell that ST supports? I like the Ring, but want to know my options before I purchase. I did search first but a lot of info was from 2014. Thanks for letting me be a newbie!
ST does not support Ring directly. I added my the Ring tchannel o IFTTT (along with Smartthings) and created several Virtual Vwitches (called Ring Motion-VS and Ring Doorbell-VS) within ST. When someone presses the actual doorbell or Ring detects motion, IFTTT recipe is triggered which turns on one of the virtual switches. It works remarkably well. I set up rules that if this virtual switch is turned on between sunset and sunrise, turn on the Foyer and Outside lights.
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I just received the pro today. How is the sound quality for yours (outside and via phone)?
Still havenât seen mine. Hopefully it shows soon
Just an FYI: I received this. It was a pretty horrid mistake.
You have to wire it to the front, which you expect. But you also have to wire a circuit board into the internal doorbell.
And in the older Ring wired setup, they give you a clean little box which you can attach to the internal doorbell, so it doesnât look too bad. You know what youâre supposed to do with the Pro?
Either try to stuff the circuit board into the internal doorbell case, or just let it hang on the outside.
Now excuse me while I figure out how to loosen the case thatâs been painted on to the wall, without damaging the wall.
Youâre absolutely blowing it out of proportion, itâs a piece of cake and fits inside the case just fine on 99% of them.
Itâs not Ringâs fault your case is painted to the wall and even if it is, just run a sharp knife gently around the edge and even if for some reason you have to have the Power Kit on the outside, it doesnât have to hang because Ring provides everything necessary to attach it as neatly as possible to the case on the outside.
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Do not give me that. Seriously.
It is important for companies to ensure that people know what will be required of them if they get this device. No where in Ring.com do they link that particular video. The most you see is a video from the older model, where you have to wire the device in where the old door bell is. And thatâs the expectation set.
You certainly, never, ever send an installation kit with a loose circuit board, when itâs supposedly a âhome consumerâ item.
All this is amateur hour.
If SmartThings sent out a motion detector that was basically an exposed circuit board with a couple of wires, how would the people in this forum react?
There is nothing wrong with requiring the customer to wire a component into their electric doorbell directlyâŠif they give the customer advance notice this is what will be required.
Bluntly, the early smart home vendors are blowing it.
Theyâre blowing it by requiring that the home consumer has to get a GitHub account, just to install an app.
Theyâre blowing it by not providing information upfrontâsuch as the C wire for thermostats, or a neutral for a switch.
Theyâre blowing it by focusing on glitz rather than stability.
Theyâre blowing it by sending a loose circuit board as part of this hot new product.
Finally, we, the early adopters, are helping them blow it by excusing their poor decisions and mistakes.
Again, youâre blowing it out of proportion, all new units will have the Power Kit exactly as per the video. As mentioned in the video some of the very early ones may just be the board but as I have mentioned elsewhere where you care to spread false information, I can almost bet you that if you do receive the bare board and are that concerned, theyâll send you a replacement no problems at all.
Now I will give you that they havenât put up the setup guide yet for the Ring Pro which should already be up there.
I donât have a GitHub account? Iâve installed plenty of SA/DTHs, not sure what you are referring to hereâŠ
If youâre referring to smart switches like the GE/Jasco ones:
âScrew terminal installation provides improved space efficiency when replacing existing switches compared to flying leads (Neutral connection required for installation)â
Then donât be an early adopter? Frequently early adopters are given bonuses for their trouble than later adopters are.
And I think youâre undermining my legitimate concerns and irritations, because youâre an entrenched early adopter. An entrenched early adopter who also values his own judgement over others, I want to add.
And I think, like others, you just donât like to be wrong. Sorry but Iâm not an early adopter, I usually go for the 2nd or 3rd generation of a product because of concerns with 1st gen products, the reasons why I have a Ring Pro already are nothing to do with being an early adopter.
My correction of some of the false information you like to spread has nothing to do with with âvaluing my own judgement over othersâ, just purely clarifying false statements so that others are not misguided by them.
In other words, youâre saying youâre right and Iâm wrong.
I did not provide false information. I received a kit with a damn loose circuit board in it. No where on the web site do they warn that some âluckyâ early adopters are going to get a kit with a damn loose circuit board in it.
And thereâs nothing lucky about it. It was sloppy. There was no reason they couldnât have waited a week, and sent the proper kit out to everyone.
I would suspect that they started with the circuit board, someone stopped them and told them they were crazy, but they decided to send the circuit board version anyway. And thatâs sloppy.
And not to provide a heads-up about installation requirements is also sloppy. They made an assumption about what people are willing or not willing to do. And thatâs just idiotic.
You donât agree? Fine. Dandy.
But donât you dare undermine what Iâm saying, or accuse me of blowing things out of proportion, or worseâaccuse me of lying. Youâve done this before with my comments, and Iâm getting tired of it.
Actually I agreed with you on one of your points and Iâm echoing that to Ring as well, I have a feeling that the website team may have missed the go live update of the site to reflect the full details of the Ring Pro.
I also immediately suggested that Ring put the power PCB in a box the moment I received mine as while itâs fine, itâs not as professional as it could have been so we are partially in agreement there as well however, you also have to wire contacts at the back of the actual Ring Pro, if youâre happy with doing this, the power PCB isnât that much more of a stretch, if you have some concerns Iâd recommend you have a professional install it instead.
But as I have mentioned to you in other places, feel free to contact Ring about your concerns with the Power Kit and let us know how they respond, Iâm genuinely curious how they will respond as their support team has been absolutely wonderful.
Okay so because I donât want you to view me as a complete a-hole, I got in touch with the folks at Ring just in case. On the two main issues you seem to be having, here is their response:
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âWeâre planning to add Ring Pro guides by latest next week.â
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âAlso, for customers who received the Pro Power Kit without the casing, weâll happily replace it for them if theyâd like.â
So if you still want to keep your Ring Pro (and I actually completely understand if you donât) and would prefer a Power Kit that has a case, please reach out to their support team for a replacement. If you have any issues with getting a replacement, please reach out to me and Iâll try my best to resolve it.
So, after hooking it up, how does it work? Is it a keeper?
If you donât already have a Ring doorbell and have a hardwire available, Iâd 100% recommend the Ring Pro.
If you donât have hardwired power available then thatâs a show stopper, if you already have a Ring doorbell then itâs up to you if the extra cost is worth it, me personally, I donât. The biggest advantages of the Ring Pro are that itâs much easier to install, the video quality is significantly improved (especially night time), the motion detection uses a MUCH better method (you draw âzonesâ on the video feed much like some IP cameras) and it also now supports 5GHz WiFi (up to âNâ).
Plus the new sleek design of the Ring Pro I think looks a LOT more professional on the outside:
It very nearly covered up the original holes from the Ring, it pretty much would have if I hadnât screwed up one of them:
They are going to supply a plate that will help cover them up completely if you so wish, I believe for free, itâll also help give a little extra space behind it for those who have too much wire like I did and was finding it hard to tuck them behind without breaking them.
This is because the Pro doesnât use that annoying base plate any more and just screws directly to the wall with only two screws instead of four, itâs MUCH easier to install. It took me 45 minutes to install for everything including the power kit and thatâs only because I was trying to get it as perfect as possible, otherwise I donât doubt a 30 minute install is possible.