After trial/error I have my keypad up/running and working well. However I am struggling to get the Ring Gen 2 keypads to play an alert tone when an sensor is open (e.g. door). I’ve installed RBoy’s apps/handlers LUM, Chimes/Notifications and Intruder Alert w/actions. I’ve followed all of the instruc…

[image] rwwheaton: “greys out” the Speak/play notifications on If you want it to chime, then select the keypad in Chime(s) option and not the speak (that’s for TTS systems like Bose, Sonos etc) [image] [image] rwwheaton: Tap to play sound on Bedroom Ring Alarm Keypad” I get nothing/no s…

Thanks. I’ve done the above steps and neither keypad will make a sound when the door sensors are opened. Sensors still trigger the alarm/activate the keypads when armed. Any other advice? I’ve factory reset them twice. Thanks

I’ve got exactly the same issue, even to the point where I was told it could be a local issue with the keypad, so i ordered a new one and have the same issue with that so it’s not hardware. Only difference is I have the Aeotec hub (which appears to be a rebrand of the Samsung v3). There is no mesh …

Just checked and it’s working fine here. I’m assuming this is the second gen keypad (the 1st gen doesn’t support chimes). [image] I just took this video of the 2nd Gen Keypad with the SmartThings app, when you click the Ring chime button (or it’s triggered from an app) it plays the configured chi…

I’ve tried all of the above. Keypad works; receives commands; but still won’t chime. The keypad is right next to the hub. I have two of them now- and neither will chime when a door, sensor, or even a switch in changed. Both are showing active in my hub. [image] [image]

Did anyone ever figure this out? I’ve got 2 new 2nd gen ring keypads all configured properly and not able to the chime on door openings with rboy DTH and chimes app.

@RBoy is there something we can provide in logs or screenshots that will help troubleshoot this? It seems we all have everything set up/paired properly. Is there a way to force the chime on the keypad by manual pushing of keys to test that it even has the ability? I’m at a loss here and want to make…

You can open the live logging in the IDE. When you send a beep command it should log a message that it’s sending the message. If you’re seeing the message but it doesn’t ring that means the packet isn’t reaching the keypad and you need some buffering devices as explained in the posts above (the link…

Ya, I did see the “sending Beep” msg in there. But why would only the chime signal get lost in the mesh? Every other feature of the keypad works fine all of the time without issues. I also have 1 keypad 2 ft from my hub, and another is on the other side of 3 zwave light switches and also an aeotec r…

Aeotec hub, Ring gen 2 keypad (connected successfully via S2), routing through a buffering device (Enbrighten/Jasco plug, which also reports it is S2_Authenticated.) Every other function on the keypad works fine, but I can’t get it to chime. Audio is sent successfully to my Zooz S2 multisiren – whe…

Ring Gen 2 Keypad - No beep when doors opened

Devices & Integrations

RBoy (www.rboyapps.com - Making SmartThings Easy!) May 29, 2022, 3:52pm 23

@Plat Thanks for reporting this. That’s a reserved value and shouldn’t be used, but I think I know what’s going on. I’ve sent you a PM for more details.

An updated version has been released here to fix the issue and also add the ability to control the volume

Topic		Replies	Views
[EDGE] Ring Alarm Keypad (2nd Gen) Edge Driver Community Created Drivers rboyapps , edge-device , edge_sensors , edge_security , edge_remotes	267	32594	January 6, 2026
Ring Protect Keypad Devices & Integrations	36	14398	July 14, 2020
Ring Alarm Keypad (2nd Gen) Devices & Integrations	13	4889	September 23, 2023
[OBSOLETE] Lowes Iris and XFinity CentraLite keypad DTH + Apps Community Created Drivers dth_security , smartapp_security	819	66975	April 12, 2021
Use Iris Keypad to trigger alarm and Door Chime? Projects & Stories project_security	13	13071	April 28, 2019

Ring Gen 2 Keypad - No beep when doors opened

Related topics