Ring Door Bell Motion detect never clears on SmartThings App but does on Ring app and Alexa

Thank you everyone for the information provided.
I created the report for the engineering team to look at. Once I get their feedback, I’ll let you know.

I have this same issue with my Ring wired cameras. Working for years as motion triggers for my smart bulbs within ST, then everything just stopped. I’m seeing the “Motion Detected” on my cameras as well, which doesn’t clear itself.

Hi, @MarkosClayton
Thank you for letting me know. I’ll add you to the report.

I am having the same issue with a Ring doorbell. It stays stuck in Motion Detected in the SmartThings app and that never clears.

Thanks

If it helps, after keeping an on the the history the cameras all mysteriously go back to “no motion” every night at 3:34am.

Looks like it’s fixed now. At least for me.

Hi, @SatcomEng, @RichieC, @JoeyBagodonuts1, @MarkosClayton

The engineering team mentioned that this should be solved. Can you confirm, as @row did, please?

Oh I am getting “no motion” alerts now since early afternoon. Thank you.

Things appear to be functioning correctly now! I’m in disbelief, thank you for jumping right on it and getting this resolved!

Working as expected now. Thanks!!

Mine is now working as expected as well. Thank you for the fix!!