Hi All. Is anyone stateside today experiencing issues with their hub NOT connecting to the ST cloud?
Don’t want to be yelling wolf here, yet this is somewhat concerning. Either my own hub’s gone tits up or something else is afoot…
I’ve been getting a solid blue LED for the last few hours on my v2 hub and all automation is dead in the water. According to the support article here https://support.smartthings.com/hc/en-us/articles/205956920-What-do-the-LED-colors-on-the-Hub-mean- solid blue means the hub is having problems connecting to the ST cloud.
I’ve checked the outbound ports mentioned in the article using portquiz.net:
Also, the ST Classic app on my phone stopped launching earlier today. It’s stuck at the blue Smartthings loading screen. I’ve tried everything up to reinstalling it, and it leads me to think this is more than local issues.
I’ve gone through all the usual troubleshooting steps of resetting the hub, and testing the internet connection. The hub pings locally, but that’s all she wrote.
Finally, it looks like I can still log in to the ST IDE. Going to My Hubs, it indeed reports as INACTIVE and it looks like last activity was around 2019-07-31 1:49 AM UTC or 6:49pm pacific time Tuesday July 30th.
Anyone experiencing the same?