Removing all devices from Liberty Bell Alarm.com (Concord 4?)

[scho18s (ELT)]

Hi, I’m trying to switch from Liberty Bell alarm.com system.
I believe it is using Concord 4.

I’m trying to connect my existing devices to Samsung ST Hub, but it couldn’t detect those devices (I believe they are Z-wave devices).

Wondering if anyone has bkm/steps to disconnect those devices from my alarm.com system so that my Samsung ST hub could detect them.

Help appreciated!

[prjct92eh2 (Jimmy)]

if they are z-wave, do a general device exclusion and then put them in pairing mode

How to exclude Z-Wave devices

[scho18s (ELT)]

Thanks. That works for my light switch.

Now I need to figure out the rest. Couple of days ago, my CT32 thermostat shows the Link/Mate icon for the zwave attachment. Now it doesn’t seem to show up under menu anymore. Might need to remove and reattach the power or something