[RELEASE] Official Monoprice 4 in 1 Motion Sensor with Temperature, Humidity, Light, Battery and Tamper Notifications Device Handler

Things to try:

  1. Use a pin to press the button inside the hole at the bottom of the unit (this forces a refresh of the sensors) (do this a few times)
  2. If it’s showing correctly in the Recently tab or if it’s just in the classic app it maybe a bug in the ST app, restart the ipad/kill and restart the app
  3. Reboot the hub and do a z-wave repair, may help to add a repeater within 30ft of the sensor is the messages are being lost
  4. Check/remove the battery and replace/reinsert it
  5. Reset the device
  6. Exclude and re-pair the device

If all of the above doesn’t fix it, may be defective unit (very unlikely, usually it’s a mesh, connection or ST app issue)

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