Hi guys,
I hope this is the right section. After i got a new phone i installed the smartthings app logged in. And no hub. The hub is stil.working but cant seem to reconnect the hub without resetting. But wont i lose al mine devices? Or is there a other way to reconnect hub with app?
Thnx for advice in advance.
Check to see if you have multiple locations, in which case you only need to switch to the location with your hub in the app.
I have the same location still no succes
You are using the same Samsung account you used on the old phone? Login to IDE at https://account.smartthings.com and verify only one location shows in My Locations. If still unable to see your hub in the app, contact ST support and let them look into your issue.