Problems with Alexa

Devices & Integrations
1

Hi, I’m new here.
Yesterday I got my first Smartthings hub (v3) and, initially, I tested it with my devices and Alexa.
All worked fine, ST connected to Alexa and Alexa (via ST skill) shows ST hub into devices list.
Then I proceed to RESET ST hub because I wanted to cancel all my test and set the hub from scratch.
Now Alexa can’t find ST HUB: the hub is connected ethernet to router, Alexa has ST skill active, ST gave permission to ALEXA, but it didn’t work.
ST hub alone works fine. What is wrong??

Thanks!

2

You need to disconnect the service in the SmartThings app.

Settings/Connected services

Remove the ST skill from Alexa as well and start from scratch.

Otherwise, why would you reset the Hub if you successfully added the devices?

3

Hi,

Thanks for reply.
I have already disconnected Alexa from the “connected services” in the ST app, still don’t work,
Also for ST skill, removed but nothing.

I’ll start from scratch because I recently changed home

4

Look at here, you might would find some useful things there,