Problems with Alexa

[Ario88]

Hi, I’m new here.
Yesterday I got my first Smartthings hub (v3) and, initially, I tested it with my devices and Alexa.
All worked fine, ST connected to Alexa and Alexa (via ST skill) shows ST hub into devices list.
Then I proceed to RESET ST hub because I wanted to cancel all my test and set the hub from scratch.
Now Alexa can’t find ST HUB: the hub is connected ethernet to router, Alexa has ST skill active, ST gave permission to ALEXA, but it didn’t work.
ST hub alone works fine. What is wrong??

Thanks!

[GSzabados (Gabor Szabados)]

You need to disconnect the service in the SmartThings app.

Settings/Connected services

Remove the ST skill from Alexa as well and start from scratch.

Otherwise, why would you reset the Hub if you successfully added the devices?

[Ario88]

Hi,

Thanks for reply.
I have already disconnected Alexa from the “connected services” in the ST app, still don’t work,
Also for ST skill, removed but nothing.

I’ll start from scratch because I recently changed home

[GSzabados (Gabor Szabados)]

Look at here, you might would find some useful things there,

New SmartThings Alexa skill (2020)

I tweeted a bit about this, but thought it might be a good heads up for the ST nerds not on Twitter Especially since new users can no longer use the old skill. The old skill is now called “SmartThings Classic” while the new one is just “SmartThings”. If you search the Alexa skill catalog you will only find the new skill, but the old/Classic one still shows under your installed skills if you already set it up. I don’t know what SmartThings’ plans are for migration, but i thought it would be worth discussing since the skill is public and new users will be using it. Based on the lack of it appearing in the Groovy IDE and appearance in the new app, the new one uses the new APIs instead of a Groovy app. So far here’s the differences I’ve noticed and my experience: Enabling the …