Hub not connected

[Dan_Carter]

When giving a command to my hue bulbs it will run the command then alexa will say that the hub connected to that device is not responding even though it worked. Any ideas?

[ogiewon]

Are you using the Classic Alexa Skill, or the New Alexa Skill? Yes, that’s a thing now…

New SmartThings Alexa skill (2020)

I tweeted a bit about this, but thought it might be a good heads up for the ST nerds not on Twitter Especially since new users can no longer use the old skill. The old skill is now called “SmartThings Classic” while the new one is just “SmartThings”. If you search the Alexa skill catalog you will only find the new skill, but the old/Classic one still shows under your installed skills if you already set it up. I don’t know what SmartThings’ plans are for migration, but i thought it would be worth discussing since the skill is public and new users will be using it. Based on the lack of it appearing in the Groovy IDE and appearance in the new app, the new one uses the new APIs instead of a Groovy app. So far here’s the differences I’ve noticed and my experience: Enabling the …

[Dan_Carter]

Looks like i have both enabled? I’m using the new app, should I disable the classic skill?

[ogiewon]

@Dan_Carter

I’m using the new app, should I disable the classic skill?

Be very careful… If you disable the old skill, you can never get it back. I recommend you read through the thread I posted. I am not sure it is even the cause of the problem you’re having, but thought you might be interested.

[Dan_Carter]

OK, for some reason I couldn’t see the whole post

[Dan_Carter]

I wonder if the new skill is causing the problem?

[ogiewon]

@Dan_Carter

for some reason I couldn’t see the whole post

Did you click on the thread that I linked above? Were you able see the entire thread?

@Dan_Carter

I wonder if the new skill is causing the problem?

I’d recommend you use the thread I linked to ask this question. That’s where the ST employees are monitoring issues with the new Alexa Skill.