I’ve just been upgraded to the new Smartthings App but I’m having trouble finding my way around.
How do I use my presence sensors to change the Smart Home Monitor status? I could do this in the old app but can’t see where to do this now? For example, when I leave, the house is Amed (Away) and when I come home, it changes to Disarmed.
You don’t need to re-add. Should be able to sign in with the same credentials. Try changing your Samsung account password and then logging in. If that doesnt work, contact support. They can straighten out sign in issues.
Tried everything, but still no luck getting my hub added to the classic app. Wish I could chat online to support, but they are always unavailable. Wish I had never upgraded.
Does your system arm when the mode is set to Away? If so you can set a custom automation and use your presence sensors being not home for “If” then set mode to away as the “Then” option.
Correct I can log in to the classic, but it doesn’t support the Powerbot (even gives an error telling me to use the new app) so I am forced to use the new one. Which just means I have to manually turn on and off the SMH for now.