Post flagged as spam

I created a post in the devices forum yesterday and it was marked as spam and hidden:

" Hello,

Our automated spam filter, Akismet , has temporarily hidden your post in Pool pump integration? for review.

A staff member will review your post soon, and it should appear shortly.

We apologize for the inconvenience."

I am just trying to figure out why.

I remember reading that post, at least the version I saw definitely wasn’t spam. :thinking:

I didn’t respond to it because you said you didn’t have a neutral in the box and I just wasn’t sure what would work in that situation. You probably have to put a relay further up the line, and then controlling the speed would be very tricky. So I was hoping other people would have better ideas.

Did you add any links? That’s usually what triggers the automatic spam filter.

@Aaron

Thanks. No, I hadn’t changed anything. I posted it then a few hours later saw that message that it was flagged as spam and hidden. Still hidden as of now.

Looks like it is no longer hidden but has been moved to the wiki/projects section. Not sure I’ll get help there.

1 Like

I’m the one who moved it to the projects section, and you will get more help there. :sunglasses: It’s not really a Devices question because it’s not about a single device, there’s a lot more details to your project. So you can get individualized responses in the project section rather than just basically generic device specs and the devices that match them.

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did anyone figure out how to avoid getting posts flagged as spam all the time??? tired

It’s simple. Don’t include a link to businesses which have nothing to do with SmartThings.

For example linking to a security company whose system doesn’t offer an integration with SmartThings would do it. Especially if combined with a generic statement like “home security is an important part of home automation.”

Know your audience, and the audience here is people who are using the Samsung SmartThings™ home automation system.

2 Likes

Also, @Kwaigon
This forum works based on “Trust Levels”, and sharing “weird” links, commenting on very old posts, typing too fast, and registering without reading any post are taken into consideration.
There are several Spam messages posted daily and we try to keep up to date while reviewing them.
So, if someone falls into this category by mistake, users can let us know, and we can help them “unblock” the post.

Here’s more info around the trust levels:

Note: BTW, I see your blocked post, and the link looks weird, so, it is normal that this is seen as a Spam behavior. Currently, with tools like ChatGPT, spammers are trying to post more “natural” messages with malicious links included, so you can avoid using links and write the name that the users can use to look for the company you mentioned on the Internet.

2 Likes

I had a similar issue and it turned out one of the links I used triggered a domain blacklist check and got flagged automatically. It wasn’t spammy, just happened to be on a list. I removed that link and the post went through fine. Might be worth checking if any URL you used is on a public blacklist or just try posting again without links to see if that’s the problem.