Platform Update - HotFix - 10/30

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

@pseibold

Is there a way to get a “known issues” list with the 2.x software? With the projected time lines

SmartThings will never do this. I asked for it since day 1… Well, not day 1, since I didn’t expect so many issues, but for a very long time, repeatedly. I eventually learned it’s not a realistic request and have explained often why it’s not a good idea. I wonder what search term would find it…

Here’s a couple contrasting ones…

Scheduler and Polling quits after some minutes, hours, or days

*I’ve probably asked for this a few times … well, I know I have. * If there is some way that you can publish an “Open Issues List”, then we can refer to the Issue Number in our Support Request (if we suspect it is related to the particular “open issue”. If we don’t know or cannot match an existing “open issue”, then Tech Support could refer us to the “open issue” list that we can continue to track offline. Would you consider this? I’ll presume that any “Likes” on this post represent agreement and support of the idea.

Adding a new User in app v2

There are several SaaS (web based) Customer Feedback Service offerings out there, among the best is http://www.UserVoice.com, though it has become a little pricey. These offer, in some form or another, exactly what you describe – a way for both bugs and feature requests to be described, discussed, and voted upon. UserVoice offers a vote allocation system (you get an allowance of 10 Votes total, for example, and can give 1, 2, or 3 votes to your favorite issues until your allowance is used up; when an issue is complete, merged, or discarded, you get your votes back for other issues). Is letting Customers help drive priority of a a product a good idea? It sure is. The trendy business model these days is MVP – Minimum Viable Product. You can read hundreds of articles and books on the topic…

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Meanwhile, the Community again has stepped up a just started its own…

http://thingsthataresmart.wiki/index.php?title=Category:Known_System_Issues