Philips Hue Bulbs not turning On/Off from smartthings app


(David ) #1

I had hue working perfectly with the smartthings app I recently added a user to the app and now my commands to turn on on/off the lights using Smartthings no longer work. Is there something I need to do?

I still have full control of the lights using the Philips Hue app. The wakeup triggers and other triggers within smartthings related to hue seem to be working.


(Daniel Consuegra) #2

Did you find the reason why? It just happened to me!


(Jay) #3

Yup same here, second time in three weeks. Just delete the bridge. Go to the hue connect and rediscover the bridge and follow the instructions. Should only take a min and no need to delete bulbs or remove them from rules.