Hey there folks!
I seem to be having an issue with this new set of lights I received today. They power on fine, they connected instantly to my ST Hub, I have options to change colors and brightness. I can’t get “Green”. They are RBG, and everything from Green->yellow stays more of a reddish Hue until I get towards the blue spectrum again.
I was curious if anyone else has had a similar issue or had any fixes they may know of? I did note that one of the copper wires that goes from the control module to the light string is slightly shorter than the others and I did attempt to use a pair of needle-nose pliers to try and “stretch” out the copper so it would be slightly longer. It did not seem to make a difference however.
Is my best bet just contacting my merchant and getting the warranty in action?