Recently 3 of my SmartThings branded open/close sensors just stopped working. the Recently option in the app shows “healthy” but the temp is wrong. I pull the battery and wait a little bit put battery back in and the temp is updated, but the open/close sensor just shows closed even though it is open. The battery is 77% (or at least that is what is reported. It just gets frustrating when things work and then all of a sudden does not work and you have to spend over an hour trying to get things to work again.
I have seen the other faq about power off hub, pull batteries and wait, replace battery, etc… This type of process just makes the SmartThings hub only for “geeks” and not the average person. I could not even imagine helping my Dad use one of these in his home when things just stop working.
What exactly does it mean when you look at the Recently list showing Connection is healthy ?