Offline..... is anyone offline (April 2, 2018)

(Dai Morris) #1

I’m back online…thanks

(jkp) #2

Everything is working for me, status page shows no issues yet…


Getting intermittent connectivity errors on the app but seems to be working overall… I’m in the UK.


A minute after posting that message, I’ve received an email from smartthings detailing the migration to a Samsung account… Coincidence?!

Edit: Food for thought… Could waves of account migrations be the cause of recent server outages?

(Brad) #5

Migration has not begun, so it would be unrelated.


I too are getting intermittent connectivity errors

Also just got the same email - UK

(jkp) #7

Here is an explanation for the recent issues in the EU…

(Brad) #8

The intermittent connection issues are in the SmartThings Classic mobile app, correct?


Yep is for me.

Edit: To update, the whole app is dead for me now and has been for around 10 minutes. If it helps diagnosis, I didn’t actually see any impact during the recent outages despite being in the UK. May have just got lucky!

(Brad) #10

Still having connectivity issues? Happens on data and wi-fi?

(Antony Pugh) #11

I had a couple of retry/reload screens.


All appears OK now… Was having issues on both for your reference.

Thanks for checking in!