Hi all, my hub is saying offline even after a reboot, anyone else having issues in the UK right now?
Yepp, from Sweden but guess we are using the same cloud.
Cloud status is okay so dont know what to do now
1 Like
Investigating - Beginning around 9:56am EDT, some users in the Americas, European, and Asia Pacific regions may currently be experiencing issues with device latency when controlling devices via the app or automations, and may see devices marked offline incorrectly. We are currently investigating and will provide updates as available.
Oct 19, 10:58 EDT
Mine went down about 3.30pm uk but is back online now.
Yep. Mine is intermittent as of around 10 mins ago
Issues with device control and status
Investigating - Beginning around 9:56am EDT, some users in the Americas, European, and Asia Pacific regions may currently be experiencing issues with device latency when controlling devices via the app or automations, and may see devices marked offline incorrectly. We are currently investigating and will provide updates as available.
Oct 19, 10:58 EDT
I really wish SmartThings would post the results of an RCA about the cause of some of these outages and tell us what caused the “issues with device control”. Is it the same thing every time? What corrective actions have they undertaken to correct the triggers?
1 Like
Smartthings goes down starts looking at the other hubs forum 
