After entering the API, I see the Sensibo app in my device, and after choosing the AC, I get the following error:
We’re having trouble connecting. Check your network connection and try again.
It happens every time I am doing so, and needless to say- there are no issues with the internet.
I tried also to log off and login again, and nothing helped.
Ideas?
I’ve had a SensiboSKy Pod for some time now. I just bought another one and I haven’t been able to configure them. They both show on the My SmartApps on SmartThings but when I try to save them, it says: “An unexpected error ocurred”. Now I lost both Pods with the SmartThings App. Any ideas?
I’ve slightly tweaked Brutalboy’s code and have had some success.
By removing the .value variable from the initialize() function I’m having success. This doesn’t seem to enumerate.
Sometimes I still receive a network timeout error, but if I retry a couple of times it actually adds the pods to my device listing an I can control them.
Replace line 508 - 512 with:
log.debug "Pod : {name} - Hub : {location.hubs[0].name} - Type : " + getChildTypeName() + " - Namespace : " + getChildNamespace()
d = addChildDevice(getChildNamespace(), getChildTypeName(), dni, location.hubs[0].id, [
“label” : “Pod {name}",
"name" : "Pod {name}”
How did you get into the API? Are you using Classic and Smartapp? Or are you on the new app? Thanks!
Looks like this integration stopped working for me a couple weeks ago. It use to work fine in both classic and the new smartthings app, now it’s broke for both.
Smarttgings still sees it’s existence, but controls don’t work through smartthings. If I manually refresh the sensibo in smartthings, it does get the updated status, but that seems to be all it can do.
I tried restarting the smartthings hub and my router, but that didn’t fix it. Anyone else having this issue?
Hi, have a curious issue.
Connected my Sensibo devices via the (official) Sensibo integration and have some issues, esp with Sharptools, where Josh reports back that there are some issues with what Sensibo is reporting, and suggested I follow up with Sensibo.
I started having issues a couple of days ago, previously everything was working fine. Now it’s very flaky. Sometimes it will report the correct state for some of my aircon, but not for others. Some I can control, others I cannot. But not all the time.
I tried making some changes within the SmartApp to see if it would force a refresh and correct whatever was broken, but now just whenever it tries to save the changes I get the message “We’re having trouble connecting. Check your network connection and try again.”
Someone else correct me if I am wrong, but I believe the “official” integration is still basically the unoffical one that was developed by Eric Gosselin. I am not aware of Sensibo releasing their own official one.
See this article on their website:
https://support.sensibo.com/l/en/article/0o02beke15-smart-things-unofficial
As shown in my picture above the integration is listed on the official integrations list, and certainly I didnt apply any Smartapps or DHs.
That’s certainly unexpected. Ever since SmartThings released their new Cloud to Cloud (C2C) integration options (eg. ST Schema), we’ve seen a significant uptick in C2C integrations as it gave the device OEMs more familiar tools to build the integrations themselves.
The integration you’re referring to is released as a “SmartThings Compatible” integration - which means it’s self published and self-tested. The higher tier is the “Works with SmartThings” which certifies the integration before release and would usually catch these kind of issues with the integration (reference)
From our discussions, it sounds like your device is supposed to support both Cooling and Heating, but the device only reports back a Cooling capability (no Heating capability).
My suspicion is there’s some sort of bastardization of the capability model that’s afoot here - likely forcing a custom presentation layer on top of the Cooling capability to trick it to be used for both Cooling and Heating rather than properly implementing the Heating capability. The problem is that the capability model is the core standard used for defining what features a device has - so other integrations look at the device and only see a Cooling capability and no Heating capability.
The official integration is not using my smartapps or DHs. The link provided was way before they add the official integration
I have notified Smartthings about problems with their new app integration. It lacks functionality that I need. They sent me a polite response! I think they expect Sensibo to care about it.
This guide seems to be for the classic app. I do not have a “marketplace” on the new Smartthings app? And cannot find the classic app anywhere. Help!!!
Relax. Sensibo is supported by smartthings by default!
Can you provide me a link. I do not find any links for doing this by default.
You have to use the new smarthing app not the classic one.
And for my code. I do not maintain it anymore but the code is on github for anyone who what to continue to develop or debug it.
And please RELAX and stop using UPPERCASE posts. I can understand you are upset but I was doing this for fun and on my personal time.
I can’t find any info on using the new app to accomplish what I’m trying to do.
The Sensibo integration is listed in the ST app as an brand in the add device menu.
I have been trying to use it for some time - have 3 issues so far:
A) In an automation you have to send the ON command separately from the COOL / HEAT / FAN, etc commands.
B) SharpTiles has all sorsts of issues with how the device is reported, and I have been trying to work with them over this.
C) When I report these issues to SENSIBO support they assure me thet do not have any involvement with SmartThings, and when challenged total silence!
It’s not just SharpTiles that has a problem with reporting. It seems that the official Sensibo integration only updates the state of pods in SmartThings itself maybe once or twice a day.
Despite what support claim, they are involved with SmartThings. The current official integration was announced by Omer (the owner of Sensibo) on their Facebook group back in December. When someone mentioned that it doesn’t update state regularly and lacks features such as reporting temperature and fan speed he stated there are “no current plans” to fix that. Seems very much like a half-hearted job just to get the “we work with SmartThings” tick box.
