Nothing discoverable on family hun smart view

Hi I have the family hub and I cannot connect it to my iPhone or my Samsung TV (less than 9 months old Q60 series)

I am going to smartview on the hub and it says no discoverable devices. My hub and all my devices are on the same WiFi.

The fridge and the tv both show up in my smart things app so I just can’t work it out :woman_shrugging: