On Friday afternoon I reported a problem,via chat, with trying to uninstall a SmartApp. Even the support person could not uninstall it and said this would have to be turned over to engineering. “Fine, whatever”. Seeing it was Friday afternoon, chat support had ended for the weekend so while waiting for a response from engineering I decided I could disable the app by means of modifying the code. Chat support tried uninstalling it and the results was that the app was no longer listed under the IDE option “My Smartapps” (yet it was under the option “My Locations” and both my mobile devices.)
So here I am with an app that cant be uninstalled nor edited and no response from Support since Friday afternoon. Am I to assume that entire ST support team is off on weekends?