New User with connection issues

I have an xfinity router/modem through comcast.

How would I check to see if I have a double NAT setup?

I cannot turn off either ipv4 or 6 but I can disable the firewall under both of them which I have done

I do have hte newest hub v3

If it is an all-in-one single modem/router unit, you won’t have a double NAT issue.

Thank you for the help
still working on resolving the issues

Guys it was the comcast modem/router that was the issue!! OMG such a relief.

Something was not set right and I ended up going out and buying a new Netgear Nighthawk router/modem combo. I realized it was problem the old router because I purchased an amazon dot echo with the hub during Amazons 0.99$ sale for the echo dot and tried to connect that while I was pondering the ST Hub and kept running into the same issues as the ST hub. Too many similar issues for it to simply be a coincidence.

I am relieved right now to see that it is in fact connected and work on downloading/updating the firmware on the ST hub.

I do greatly appreciate everyone’s help with me and getting this setup.

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