Geocr
(Geovanna)
April 21, 2016, 1:12am
1
Continuing the discussion from Building a Smart Home in the Costa Rican rainforest :
Hi Larry!
Could you please tell me if you have some issues setting up the ST hub for the first time? did you need your internet provided open some ports?
I´m trying to install the ST HUB 2, but i´m having some trouble, the light stays blue.
Could you please tell me something about it?
Ben
(Ben Edwards)
April 21, 2016, 1:31am
2
If you can connect to the internet through your router on another device like a computer you should be able to connect the SmartThings hub. Which location did you choose when prompted?
Geocr
(Geovanna)
April 21, 2016, 1:40am
3
Yes I can connect to the internet. The location that I used was US or Canada. I already try everything that support tell me and still no working.
Ben
(Ben Edwards)
April 21, 2016, 8:54pm
4
My advice is to keep up the dialog with support. They will help get it sorted out.