I just purchased a 3rd generation Samsung SmartThings hub, along with a multi-function sensor. I am trying to get the hub to work with the latest Android SmartThings app on the Android Play store.
The installation gets to the point where it scans the QR code on the router, then it gets hung for a while, finally giving up and displaying “Can’t Connect to Hub”. I tried this on 2 different home router networks, both of which have solid internet connectivity and good coverage throughout the house. It always gives up at the same point.
If this can be made to work, I’d like it to, but unless someone can help, I’m returning it to Amazon.