Did you have to delete and readd them again?
I haven’t done anything with my devices so I’m hoping this can just magically fixed without me having to delete devices, automations etc. that would be annoying.
My arlo motion also has not been working since dec. just followed these steps from the arlo forum
“A few things I found to be helpful. FIRST STEP EXTREMELY IMPORTANT Disable the cameras in Arlo.
Then: Delete the cameras in STs. I did also clear the Arlo app data and cache then deleted the app.
I reinstalled the app and then rebooted the base station via the app. I waited 10 minutes and then verified all cameras were connected and online.
Then I went to ST and integrated the Arlo app. It worked the first time and the only thing I had to do was go back to my automations and select the “Motion Devices” for my routines. The rules were still there, but no motion device was selected. It has been working for 2 days with no glitches. Prior to this process I had things semi working but it was sporadic at best. Hopefully this helps somebody.”
This has seemed to work, had to remake automations, but worth it to me. Seems to be working for now.
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Yes, removed and re discovered them. Sorry 
The responsible thing to do for arlo or ST to do would be to create a patch/fix and we just download the new version of the app with the fix from google or apple store, install, and it’s fixed.
I only use arlo as a backup, I moved on long ago to a real camera security system, so I’m not real concerned that motion triggers aren’t working at this point and I never put anytime into fixing any issue with arlo, just not that important anymore. This issue only affects my arlo cam in the attached garage and I have my real system in their too, so not concerned. Plus, if anyone can get past my cameras and my alarm system, they’d just me met by Mr. Ruger and some hot lead anyway.
Over the years I have slowly removed all the integrations I had in ST because they lost functionality or are constantly breaking. Might be time to remove the arlo integration too since I use the arlo app for all its functions now.
Good luck.
I only really need it to trigger some lights in the home if motion so what I should really do is set up some proper ( local ) motion sensors under some sort of cover to keep the rain off and that way they run local too.
FOUND THE FIX !
The existing Link to Arlo must be broken, then add Alro back into SmartThings.
See email I sent to both SmartThings and Arlo Tech Support below:
Arlo Support,
Ref: Interface to SmartThings, not reporting Motion, or Battery Level to SmartThings - Arlo Case 42930589
After reviewing your link to: How do I integrate my Arlo cameras into the Samsung SmartThings app?
It was found that your information / steps are associated with the OLD Classic Version of SmartThings which was discontinued over 2 years. Your steps were close enough that an experienced user, like me, could figure out the correct steps within the “current version”.
However, the steps you currently show are only associated in installing a NEW User Integration, which does not fix the issue.
The correct and missing steps are:
NEW User, How to Integrate my Arlo into SmartThings App.
- In SmartThings App…….
a. Click on “Adding a New Device”
b. Click on “Device”
c. On the Add Device Window, Scroll down to “Select from List of Devices”
d. Click on “ By Brand”
e. Click on “Arlo” then “Camera”
f. Click on “Arlo”, then Next
g. A List of the Arlo Devices/Cameras will appear
h. Click on “Done” and Arlo will require you to Lon Into your Arlo Account, name and Password.
EXISTING Integration Users, How to reestablish a NEW Integrate Link my Arlo into SmartThings App.
-
If your SmartThings Account is currently Linked to Arlo, you must:
a. Delete all Arlo Cameras from SmartThings.
b. Delete the Arlo Hub from Smartthings.
c. When you do this, and both are required, it Breaks the Link, between SmartThings and Arlo. -
Once that Integration Link is Broken. Using the SmartThings App…….
a. Click on “Adding a New Device”
b. Click on “Device”
c. On the Add Device Window, Scroll down to “Select from List of Devices”
d. Click on “ By Brand”
e. Click on “Arlo” then “Camera”
f. Click on “Arlo”, then Next
g. A List of the Arlo Devices/Cameras will appear
h. Click on “Done” and Arlo will require you to Lon Into your Arlo Account, name and Password.
i. This creates a New Link and fixes the problem.
Note: The existing SmartThings Link to Arlo must be broken First, otherwise it will not fix the issue.
Also, if you have several Accounts, or multiple locations using 2 Arlo Integrations, you have to duplicate these steps for the other locations.
Rick
Arlo Support,
Ref: Interface to SmartThings, not reporting Motion, or Battery Level to SmartThings - Arlo Case 42930589
After reviewing your link to: How do I integrate my Arlo cameras into the Samsung SmartThings app?
It was found that your information / steps are associated with the OLD Classic Version of SmartThings which was discontinued over 2 years. Your steps were close enough that an experienced user, like me, could figure out the correct steps within the “current version”.
However, the steps you currently show are only associated in installing a NEW User Integration, which does not fix the issue.
The correct and missing steps are:
NEW User, How to Integrate my Arlo into SmartThings App.
- In SmartThings App…….
a. Click on “Adding a New Device”
b. Click on “Device”
c. On the Add Device Window, Scroll down to “Select from List of Devices”
d. Click on “ By Brand”
e. Click on “Arlo” then “Camera”
f. Click on “Arlo”, then Next
g. A List of the Arlo Devices/Cameras will appear
h. Click on “Done” and Arlo will require you to Lon Into your Arlo Account, name and Password.
EXISTING Integration Users, How to reestablish a NEW Integrate Link my Arlo into SmartThings App.
-
If your SmartThings Account is currently Linked to Arlo, you must:
a. Delete all Arlo Cameras from SmartThings.
b. Delete the Arlo Hub from Smartthings.
c. When you do this, and both are required, it Breaks the Link, between SmartThings and Arlo. -
Once that Integration Link is Broken. Using the SmartThings App…….
a. Click on “Adding a New Device”
b. Click on “Device”
c. On the Add Device Window, Scroll down to “Select from List of Devices”
d. Click on “ By Brand”
e. Click on “Arlo” then “Camera”
f. Click on “Arlo”, then Next
g. A List of the Arlo Devices/Cameras will appear
h. Click on “Done” and Arlo will require you to Lon Into your Arlo Account, name and Password.
i. This creates a New Link and fixes the problem.
Note: The existing SmartThings Link to Arlo must be broken First, otherwise it will not fix the issue.
Also, if you have several Accounts, or multiple locations using 2 Arlo Integrations, you have to duplicate these steps for the other locations.
Rick
That doesn’t work for me.
Well…
After I created the new Link 3 days ago, it work flawlessly.
Now, this morning after 3 days, I see that it is not working again.
SmartThings and Arlo needs to work together and fix this.
Sorry
Funny thing is, even though Motion detection stops coming over to SmartThings soon after break/fixing the Arlo Linked Service re-integration, Sound detection from my Arlo Cameras is still making it over to SmartThingsb even after Motion detection stops coming over to SmartThings.
Arlo has gone downhill since they split from netgear. Luckily, I got arlo way back when 5 cameras were free, so I’m grandfathered in for 5 cameras for free. I would never pay them a fee, not worth it. I’ve had good results with ReoLink cameras and an NVR.
SmartThings has gone downhill since Samsung took over, and I’m a Samsung fan, have many of their products. I was on smartthings way back as well, used it on a windows mobile phone at first, running win8 mobile, that’s how long ago I was started with smartthings. Back then it was more stable, even when I switched to android, the app was better than it is now. I have 62 smart devices, and all were in ST at one time, but slowly I started removing them and just using the devices app to control it, just works better.
Would be nice if they fixed this issue soon, but knowing arlos track record I’m not holding my breathe.
Also had it working for a few days, and stop working sometime after midnight last night.
Seems like they may have an oauth token expiring and not being refreshed or something.
Are things working like they should in ST again? I see the essential doorbell is down to £75 on amazon and was thinking about buying for St integration and finally ditching eufy.
Reading some of the reviews in amazon and reading the issues in here is making me think twice!
I do not think the integration between Arlo and smartthings is reliable for motion detection or doorbell pressed.
I personally use IFTTT for my doorbell. So when somebody presses the doorbell it triggers IFTTT, which then triggers a Virtual Switch in Smartthings. This Virtual switch then triggers an automation where it plays a chime on several speakers.
This works great and works everytime.
You can have up to 5 of these actions for free on IFTTT
You can also trigger on Motion on IFTTT
However, what actually works directly between Arlo and Smartthings, is to turn camera on/off.
i use this when ever i turn the alarmsystem off (SHM), then i also turn my indoor arlo camras off so that they do not record and do not use battery. When alarmsystem is turned on, cameras is also turned on.
This works flawless directly from smartthings to arlo
I almost gave up on Arlo providing motion detection to SmartThings, and was also thinking of leveraging IFTTT to turn on various outdoor lights when some of my outdoor cameras detected motion at night. Even though I pay for IFTTT, for those Integrations that aren’t native to SmartThings or Google Home, I’d really prefer to minimize the number of ‘moving parts’ / systems for automations. So I delayed doing this for awhile. By the time I was about to give in to this a couple of weeks ago, Arlo’s motion detection started working again with SmartThings. So didn’t need IFTTT.
Similarly, I used Alexa.
As others have mentioned, is there still no way to disable motion alerts/recordings and calls from a doorbell by turning the device on/off or using silent mode? The option to turn a doorbell on/off exists in SmartThings but it doesn’t seem to work? Anyone had any luck with this?
I have just installed Arlo Video Doorbell (wired) type AVD 1001. Suppose its integration with Samsung Smart Things is supported. However, trying to add the doorbell to Samsung hub the authorization fails: Trying to link my Arlo account in the Samsung app, I get the message that my phone is not recognized. The authorization codes sent to my Arlo account mail are received, but not accepted.
BR
Antero Vatanen
This integration is completely worthless to me… Arlo video popups on my Samsung Qled TVs do not stream video from the Arlo cams that have a Secure Home subscription. The Arlo cams that do not have a subscription attached do stream video in the TV popup. All cams are Arlo Essential cams. This is ridiculous. Paying for a subscription to record is in essence loosing the ability to see video popups on my TVs.
Same here! Very annoying! I have made multiple calls to Smartthings and Arlo. When speaking with Arlo, I asked when this will be resolved, they stated that there was no timeframe. I said, well ironically, if you go onto the Arlo website, you are still selling cameras and saying that there is a SmartThings Integration, and honestly that is not true. There is no integration at all, as there is no functionality available within the integration.
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