It looks like Arlo updated their integration with SmartThings to include 2 way audio, event snapshots and AI object detection events.
I hope that because of this they start adding their new cameras to be supported by SmartThings since the list of Arlo cameras that they say are supported by SmartThings is small compared to their Alexa, Google Home, Apple Home, and even IFTTT list of supported Arlo cameras. Needless to say that their Smart Home integration of all their camera systems is just âfragmentedâ.
Iâm trying to set up a SmartThings routine that runs when my Arlo cameras detect a person, but it doesnât seem to be working. The routine is based on person detection. SmartThings shows motion events in the history, but there are no entries for person detection.
Iâm using Arlo Pro 3 cameras with an active subscription that includes smart detection for people. The person detection works fine in the Arlo app, so the feature itself is functioning. It just doesnât appear to pass the person detection into SmartThings.
Has anyone been able to get AI person detection working in SmartThings routines? If so, how did you set it up?
Arlo cameras are Linked Services devices and their integration in ST is via cloud->cloud. You would need to ask Arlo what events they are sending to ST through from their cloud since Arlo controls and maintains it.
The people notifications was a new feature added in February but it doesnât seem to be working.
How do you know itâs not working? A new feature for Arlo doesnât mean that new things magically show up in ST. Arlo would have to update their integration with ST to support their new feature. Has Arlo confirmed they are sending some new additional type of event to the ST cloud?
Ok, thatâs useful to know. So, a few possibilities here I can think of. One, Arlo is sending Person detected events from their cloud to ST and ST isnât processing them correctly. Two, Arlo is not sending (or not correctly sending) events in a way that distinguishes them from regular motion events. Three, the events get sent and simply arenât logged in ST history.
In order to support camera events, there would have to be a capability defined and that would be listed in the Attributes of the device in the AWA. I would check there to see if there is any indication of activity. For example, when there is motion detected on device that supports it, it has the motionSensor:motion capability and you will see the timestamp for when an event was registered for it. You should see something similar for Camera events. If there is no timestamp, could mean no event.
As I said previously, you are going to have to start with Arlo support because they manage the integration from the way things go back and forth between the clouds to the actual device presentation that you see in the mobile app. If they believe there is an issue with ST, they can contact developer support for ST to look into it further.
Great response, thank you and I will contact Arlo support.
driver468, I see that you had a problem with the Arlo - ST integration relative to object recognition about 10 months ago. I am having exactly the same problem you describe in this thread. Were able to resolve it? Iâm not sure if I should contact Arlo support or ST support. Thanks for any information.
Bill
Yes, I was able to get it resolved. I think I needed to enable smart notifications in the Arlo app to get it working.
Thanks for the response. I did finally figure out that the setting for âNotify Everyoneâ was the same as enable smart notifications.
Bill