Gratitude to all the members here for posting your feedback, experiences and questions. Arlo and SmartThings team are working closely to address some the requests raised while also continually working together to add features to the experience keeping community feedback and user feature requests at the focal point.
Privacy mode Switch On/Off request
We are starting with enabling the on/off switch state for each camera that supports it.
This feature will be made available in a day or 2. we shall post again right before we push the change.
We shall also indicate the steps to be taken so that you can successfully see this change come through after the push ( steps to invalidate SmartThings app cache to allow for update to show [optional])
Mode creation and SmartThings Mode
The new integration relies only upon the modes created in the Arlo app for Armed and Disarm states. The “SmartThings” mode creation is not supported. The arm/disarm would need to be directly handled in the Arlo app.
We have acknowledged this request of allowing SHM arm/disarm states mapped to Arlo mode state changes. we shall continue to work with the Arlo team to further enhance the integration. Please stay tuned for updates on this topic in this forum
Recording length and triggers
The recording length has been set to default 1 minute by the Arlo team for requests that come from SmartThings triggered by SHM intrusion or via automations/scenes.
on-demand recording from SmartThings can be done via a custom scene without the need of a trigger by creating scene(s) with the respective camera(s) to record and by executing it. The recording length however is limited to 1 minute per request. Continuous recording is allowed directly on the Arlo app on cameras that support it.
Sound sensor event support
Sound sensor events in SmartThings app is currently not supported .Arlo and ST teams are working together to plan and add as an iterative feature . We shall provide updates and timeline on this topic moving forward.