This will have a huge impact on my automations if it can’t turn the cameras on and off
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This is failing for me at step 3. When I attempt to delete my Arlo Integration it fails.
The error is when it goes to remove one of my cams:
Error: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed
Fun fun fun…
OK - I’m past the error, to delete the smartapp, I had to trace down my cameras and delete each of them manually in the IDE in an incognito browser and each one took MULTIPLE retries. (One of them took 11 attempts) Then once they were cleared I was finally able to remove the old Arlo (Connect) smartapp. Joy.
Haven’t seen this thread before, (that’s why i created another one about the ON/OFF),
The ON/OFF capabilities is highly needed if SHM needs an Armed (Stay) mode where you don’t want cameras recording inside.
Has anyone see if the “SmartThings” mode gets created in the new API integration? I haven’t seen it like it was on the past.
The main problem that I know see, is that Arlo no longer lets you create a mode with no record/no notification. that means that either you choose to get spammed, or you choose to record something,
This means that if you want to control the recording functionality fully on smartthings you can’t, as the ‘Armed’ mode to have the motion sension from the cameras has to have an action happen (and I’m not even sure if setting it into notification will ‘arm’ the camera to motion, only problem is you’ll have to disable notification in every each phone that runs the Arlo app).
Both sides have heavily limited what you can and can’t do the last couple of years, and I do HOPE that this new partnership to work with the new API integration fixes this missing things.
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Question for those that have this new Arlo Schema, does it expose the Arlo ‘Arm All Devices’ and ‘Disarm All Devices’ feature in Arlo?
Anyone else concerned since @SmartThings hasn’t posted anything else here?
@SmartThings and Arlo, if the Arlo app’s Home Security automation capabilities weren’t as weak as they are, I wouldn’t need to use SmartThings to fill the massive gap in Arlo’s current insufficient Home Security automation capabilities. After all, just look at the screenshot I provided. Arlo only has essentially Armed Away and Disarmed, no Armed Stay. And even then, their app has no way to ‘automate’ Arm All, Disarm All, or changing the security mode. So by using the current SmartThings integration, besides Armed Stay mode capability, I have camera Automations for some other scenarios as well.
So, if the Arlo camera On/Off capability is removed from SmartThings, then I’ll have to move what I can of my current Automations/SmartApps that turn the Arlo cameras On/Off over to Alexa since Alexa can (currently) turn the Arlo cameras On/Off.
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For anyone looking to arm and disarm their Arlo system at present. I have a weird way Ive had working for a while now. I do hope they offer a permanent integration though.
I have a basic android phone always turned on in the house. ‘Arlo’, ‘tasker’, ‘sharptools’ and ‘GPS fake location donate’ installed.
When my location and SHM status changes to Away and armed I have a virtual switch turn on. This is picked up in tasker which executes a fake location using fake gps location donate. Arlo geofencing picks this up as away and arms the system. When I Arrive home I have tasker fake the location back to my house and Arlo disarms the system.
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Thank you for posting the question here. We have released this integration globally. it should work in the North America , Europe and Asia Pacific regions.
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Thank you for your feedback. With this new integration, all cameras in the Arlo account will be onboarded with no option for a specific selection of cameras at the moment. We are sorry for this inconvenience.
This is a design that is similar for Arlo integration across SmartThings, Alexa and Google.
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Gratitude to all the members here for posting your feedback, experiences and questions. Arlo and SmartThings team are working closely to address some the requests raised while also continually working together to add features to the experience keeping community feedback and user feature requests at the focal point.
Privacy mode Switch On/Off request
We are starting with enabling the on/off switch state for each camera that supports it.
This feature will be made available in a day or 2. we shall post again right before we push the change.
We shall also indicate the steps to be taken so that you can successfully see this change come through after the push ( steps to invalidate SmartThings app cache to allow for update to show [optional])
Mode creation and SmartThings Mode
The new integration relies only upon the modes created in the Arlo app for Armed and Disarm states. The “SmartThings” mode creation is not supported. The arm/disarm would need to be directly handled in the Arlo app.
We have acknowledged this request of allowing SHM arm/disarm states mapped to Arlo mode state changes. we shall continue to work with the Arlo team to further enhance the integration. Please stay tuned for updates on this topic in this forum
Recording length and triggers
The recording length has been set to default 1 minute by the Arlo team for requests that come from SmartThings triggered by SHM intrusion or via automations/scenes.
on-demand recording from SmartThings can be done via a custom scene without the need of a trigger by creating scene(s) with the respective camera(s) to record and by executing it. The recording length however is limited to 1 minute per request. Continuous recording is allowed directly on the Arlo app on cameras that support it.
Sound sensor event support
Sound sensor events in SmartThings app is currently not supported .Arlo and ST teams are working together to plan and add as an iterative feature . We shall provide updates and timeline on this topic moving forward.
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Thanks for the updates @shravan
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Thank you.
I’m using the one Arlo automation capability that Arlo does have in their app which is their Geofencing mode. This allows me to use two different Arlo security modes. A home security mode that only has the outside cameras sensors set off the base station siren, and an away security mode that has all the cameras set off the base station siren. But, it relies on SmartThings turning the cameras Off (Privacy Mode as you’re calling it) when STHM is disabled, then On when STHM is in Armed Stay or Away.
Well, this is a new feature since the only thing that Scenes can currently do is turn On/Off the Arlo camera. Interesting.
Not supported??? In the current Arlo Linked Service, the camera’s Sound Sensor and a LOT of other Arlo camera features can be selected as Automation triggers. And the Arlo cameras are currently selectable in the STHM as both Sound Sensors and Motion Sensors.
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Hey shravan,
I really really thank you that you’re listening to feedback 
What about the new limitation on Arlo’s side I mentioned earlier? (Arlo no longer lets you create a mode with no record/no notification) This will have an impact,
There’s no FAQ on what happens if a camera is recording under an Arlo command, and then SmartThings ‘tells’ it to start recording (while its already doing it. This is something that was never asked/answer, and at least on my testing I get mixed results.
An example would be I have a camera linked to another in Arlo on the front of the house and the side, it detects movement, both start recording, what happens if the ST multipurpose sensor on the door detects its being opened and sends a record command to the camera that is already recording?
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Thanks for the update.
The on/off is a deal breaker, please bring it back asap…
I have automation that turns the cameras on when SHM is armed…
I need a way to arme/disarme the cameras when shm is armed/disarmed.
Please bring it back asap!
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They already said it’s coming back within a few days per this post: New SmartThings Schema Integration for Arlo
Apologies, let me re-phrase my earlier statement and i shall edit my previous response to make it clearer.
the sound sensor capability is supported on the SmartThings app, cloud, and our ecosystem. With the new Arlo integration, the sound sensor events is not received from their cloud for technical reasons and plumbing that the Arlo team would need to put in place. The discussion around this topic is occurring between both teams.
At this moment with the new integration, when sound is detected on Arlo cams, that notification/event will not be received on the ST side.
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Arlo and ST teams have deployed the change to allow for the switch on/off to trigger the privacy mode on the Arlo cameras.
Now all users should see the camera device card on the homepage of the app showing the switch on/off. Along with this, the details page of each cam in the app will also show the on/off tile.
The capability can be used in scenes, Automations, and STHM.
Users who have onboarded the devices should automatically see this change. if this change is not seen, it is most likely due to app cache that has not been invalidated, in such cases please try the following
Android
- clear the app cache and data on the ST app.
- if 1. doesn’t solve the issue, please navigate to the linked services section of the app, delete the Arlo integration, and re-onboard it via the catalog.
IOS
- Delete the Arlo integration and re-install that to check first if that solves the issue for the devices.
- App cache on IOS requires re-installation of the app. if 1. doesn’t work please use this step.
If you are still facing issues with the switch not showing up, we shall be reviewing the feedback in the forum here and we shall take a look and assist ASAP.
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And then lose all of your homescreen and rooms settings 
OK, I’m confused and feel like I’m missing something. I’m trying to get my Arlo Pro 3 cameras and ST to work together but I’m not having any luck.
- I created a room called Cameras
- I add my cameras by choosing brand>Arlo
- I give ST access to Arlo (link services)
- I receive a message that it was successful
I can not see my cameras anywhere in ST. They are not listed under devices or in my room. The only place I see them is in SHM as sensors, BUT, when I try to select/deselect them in SHM they aren’t there to choose…? Also, when I see them listed as sensors in SHM they show offline.
How am I supposed to use these in automations? What am I missing?
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We discussed the use case with the Arlo team. With the new mode creation params set, the Arlo team’s baseline feature itself requires that the user enable notifications and/or set up recording to occur. one of the selections has to be made.
As it is purely an Arlo app feature, the design is controlled on their end.
When an instance of recording is occurring, another recording request from any other source should not be fulfilled as mentioned by Arlo team. Arlo’s team’s code maintains this resiliency. From our tests we also saw that only one recording was prioritized. So at any given point in time, there should only be a single recording initiated. if you continue to see mixed results, please let us know if the recording was exactly the same.
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Thanks for the answers @shravan!
I know that sometimes we the users complain too much because of the perception of the UX but things are going on in the background. (and lets face it, some of us have been loyal to ST for years and we got let down quite some times).
I really really thank you and your team that there is something going on behind the scene, and that you’re communicating with us 
.
@wolfewl that’s weird, after that step (the second screen), in my case the devices change from the 4 little icons to the camera icons except for the base station. What happens if you delete them all, and try to re-add them? (I’ve had that happen once)
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Well… I can’t see them to delete them. When I hit “done” nothing happens. I’ve tried removing the linked service and starting over twice, with the same result…? One note though, even though I can’t see any devices, they will trigger a STHM alarm if movement is detected…?