Just upgraded to a new phone. I re-downloaded Smartthings and logged in but no devices show! What gives?!? I tried adding my hub again with the verification code but it says it’s already associated and to contact support!
It can’t be this hard?!? People change phones all the time and I don’t think they would make you reset up everything all over again! Some of my smart motions and associated switches still work so the hub has all my settings.
Nope, you’re not doing something right. I’ve gone through tons of phones, used other’s phones, tablets, etc, etc. without a problem. Once your account and hub is set up, all you need to do is log on to the app.