My dog managed to unplug my old v2 Hub and it would not come back when plugged back in. I purchased a new Aeotec ST hub to replace it, and now trying to get my old things working with it. Many connect and work - in fact some that had custom handlers work just fine on stock.
Separating the items into individual topics: Schlage Connect BE468.
This paired with my previous v2 hub and I had rboy lock controller to change codes, etc. Cannot get the BE468 to pair with the new hub. I did a factory reset, and the way this one pairs is different from what ST says to do - app says to push a button to pair (I have a BE469 and that works that way and pairs). This one has a number pad code to include/exclude Z-wave network. Put that in and in a few seconds it blinks that it failed, and ST app doesn’t say anything.
And with that lock in particular @jkp is NOT kidding about ‘close to’
You will literally need the lock body (deadbolt part) within 6" of the hub for the exclusion!/ inclusion to work.
Also the BE469 is Pre-zwave plus and therefore an exclusion does not automatically reset the lock and vice versa so once you get a successful exclude use your programming code to factory reset the lock before you try the inclusion…
Which also needs to be right next to the lock.
Edit: this of course means either your lock or the hub was not where it will ‘live’ when you ran the inclusion. So you need to move them back to normal spots and run a ZWave repair to get the routes fixed. If the lock doesn’t work or repair fails in final position, move the hub halfway back and repair… (repeat until successful) then repeat trying to get back to your final location