Hi, I’ve searched these boards and Google for a couple hours and cannot fix my issue so I’m posting for help. I called the hotline and they are closed until Monday?
Anyways I juat bought a smartthings hub and schlage Camelot lock. I got the hub powered on and connected with my smartthings app on my phone. But, I’m unable to add the schlage lock device. When I go through the pairing process it just times out. It is right on top of the hub, I’ve tried excluding it first, I’ve done a factory reset, nothing is working.
I’m wondering if the issues is with the hub? When I look at the IDE site under zwave it says state not detected? Is there a way to tell if the zwave is not working on my hub? I tried disabling/enabling the zwave but it seems to do nothing.
Thank you for any assistance!