As has been noted by users in other areas of the community boards, issues experienced by “power users” (those with more than 15 devices or any custom code in the IDE) seem to be very low priority for Samsung. The new app is clearly targeted toward a very large population of customers that only have any interest in communicating with their refrigerators and getting notifications when their dryers are done. This type of response is totally consistent with responses that I’ve gotten from SmartThings support recently and is indicative of their level of commitment to maintaining the platform as a true smart home platform. In other words… I have zero faith that they care or have any interest in fixing these issues.
JDRoberts makes a very good point here although he seems to think they do care about geopresence: