After a hard/factory reset, my new Aeotec Smart Hub enters red/green pairing mode after a couple of minutes of startup. The hub is connected to my router via Ethernet and is in my router’s client list. The hub is found immediately by Android SmartThings on my Galaxy phone via the QR code on hub bott…

If you are using wifi… switch over to ethernet or vice versa. [image] Aeotec Smart Home Hub troubleshooting This solution determines various troubleshooting methods to resolve your Aeotec Smart Home Hub connection to SmartThings Connect. It forms part of a broader guide on managing and …

Thanks for your help :blush:, but so far no change. I am using ethernet directly into my router, and my router shows the connection as solid. If I choose wifi during the the SmartThings app hub setup, I am never asked for SSID or passphrase, and thus the hub never gets connected to my router via wi…

Exact same thing happened to me, can’t solve it now. This piece of junk is wasting my time, so disappointed

New Aeotec Smart Hub V3 fails to finish connecting to SmartThings Android app with error 33-303

Apps & Clients SmartThings (Samsung Connect)

nayelyz (SmartThings Developer Support) Split this topic June 18, 2025, 4:01pm 6

A post was merged into an existing topic: Another Smart Hub Connection Issue - Error code 33-504

Topic		Replies	Views
Hub V3 connectivity issues General Discussion troubleshooting	7	861	November 27, 2023
SmartThings V3 hub won't set up in the app Devices & Integrations	2	1076	December 9, 2022
Aeotec smart hub v3 dont work in singapore or its a brick? Devices & Integrations aeotec , hubv3	9	611	December 7, 2023
Stuck on flashing blue v3 hub Devices & Integrations	11	1142	April 23, 2025
Support with set up of smartthings hub v3 Devices & Integrations	10	603	March 25, 2025

New Aeotec Smart Hub V3 fails to finish connecting to SmartThings Android app with error 33-303

Related topics