So far I’ve tried to exclude a few of my Zooz zen15 outlet plugs. I read the instructions. I follow the instructions. It doesn’t work. Frustrating! I have had to do it before with the previous hub (awhile ago) and did not have an issue, but this won’t work. I wonder if it has something to do with the fact that I still have the old HUB in my account along with all of the old Z wave items that I am now trying to add. I can’t delete them because they need to be excluded. Haven’t tried deleting the old hub, but I’m not sure if that would help or if it would let me considering there are things attached to it.
Somehow a zooz plug does occasionally manage to get added (2 so far), but I don’t know that it’s added until later when I look at something else and hey look there’s a zooz plug sitting in smartthings. Problem is it never deletes the original. So I’ve had to rename all of the old ones with an annnotation of “-old” and stick them in “unused” room.
I also tried to exclude a Enbrighten Z wave paddle wall fan switch. Typical GE item. Tried to exclude it more times than I can count. Won’t force delete either… That I can’t bring over to the hub and it’s not that far anyway.
For some reason, I managed to get it added, but again could not delete the original one, so I had to rename it “old” at the end of the original name, and stick it in the “unused” room.
I wish I could remember the steps of how I add any of these Z wave items because I feel like I’m just pushing buttons indiscriminately. There doesn’t seem to be any pattern for how or why things eventually get added.
Please understand I am reading the directions for each items specific exclusion method. They just don’t work smart things will just time out and then say I can force delete which, then of course I can’t. Lather, rinse repeat.
The pushing buttons indiscriminately comes after about six or seven times of trying to exclude, then delete the items. So far I’ve gotten them to add, no idea how, still can’t delete the originals. I hope that clarifies things because I’m not sure I’m making a lot of sense. I’m pretty damn tired.
The point of adding them to the unused room is so maybe someday I can actually delete them somewhere somehow and I’ll remember which ones they are by having old at the end and in an unused room
It’s 2:15 in the morning so I hope I’m making sense because I’ve been up all day doing this