Bought a Dome Siren a few weeks ago and it connected great. Installed dome device handler and have had no problems.
I got a Neo Coolcam Siren Alarm (looks same as Dome) and cannot pair the device to Smartthings.
I…
Reset the device…held button for 10 seconds.
Tried to Exclude the device (would not excude)
Tried to Pair (Add) the device 6 inches away
unplugged my smartthings v2
Nothing seems to work. Any advice would be appreciated.
Hi, I paired it a few moment ago.
I press 3 times fastly the button inside and the smartthings on add device mode. After a minute does not appear nothing.
I reset the device, and pressed 3 times again and then appear two devices. Only one was the good; the other one I think was the first try.
I edit the device and put as Z-wave Siren and works OK.
Is there a way to determine which frequency I have from the device itself? The instructions show frequencies for both the UK and US. I cannot get it to pair.