Migrated to Samsung Account - all devices are "unknown" in new app

[jkp]

Best advice is to continue using the Classic app

SPECIFIC differences between "SmartThings Classic" (the V2 app) and “SmartThings (Samsung Connect)” (the V3 app)

this thread is intended only as a listing of specific differences between the two apps, not for complaints, suggestions, discussions of design philosophy, bug reports, questions about migration, joke memes or anything else. Just individual feature differences. We originally used the abbreviation STSC for “SmartThings (Samsung Connect)”, but that never caught on, so now we are calling it the V3 app since it came out with the V3 hub. The V3 app is changing rapidly, so feel free to edit this as needed. The official knowledgebase FAQ is at the following link. Read it. https://support.smartthings.com/hc/en-us/articles/360000114006-New-SmartThings-app-FAQ The “how to” official articles for the V3 app are at the following link: https://support.smartthings.com/hc/en-us/categories/115…

New app — which CUSTOM DTH’s will work?

I was encouraged by other forum community members to start a topic to discuss which custom device handlers a.k.a. DTH’s will be supported in the new app. (If any ) For those of you that are using the new app, can you confirm any custom device handlers that are working? Below are the ones that I use and am seeking info on… Thanks in advance… @posborne [image] [image] Also, if custom DTH’s are not going to work, Will those devices show up in the new app? Or do I have to exclude them and then add them again using their default device handler?

The screenshot you provided is very odd. Did you add devices to your dashboard or were they already there? What does your device list look like?