Lost Z wave control

[JDRoberts]

Generally support has to address this issue.

There is one other possibility–if you have any Sonos devices, remove all of them except one. This shouldn’t have any impact on zwave, but it does for some accounts.

More likely, though, you have some “ghost” devices on your account and support can help you identify and remove them.

There is also a thread in the forums on Z wave repair failing that has some additional information:

Z-wave repair failing

I’ve been trying to do a z-wave network repair, and I keep having a handful of devices that fail to update their mesh network. It isn’t always the same devices, and it isn’t every device every time. Sometimes one device fails, sometimes up to 4-5. I keep repairing over and over again hoping one of these times they’ll all be successful, but I’m wondering if there’s anything else I can do. In case it matters, I have quite a few devices on my network, and there isn’t more than 15-20 feet between any two devices.