I need some help/advice.
We have installed smartthings for a client, we have around 66 z-wave devices on the network. at least once a day the whole z-wave network is not responding. We have replaced the hub and re installed the whole setup now 5 times, and we have moved the hub to various locations. But every time we get the same results.
According to the hub status in IDE it used to say the z-wave is not functional, I then found a fibaro dimmer to be the cause of the radio crashing. We have replaced it with a new one. But the every so often nothing would respond. I can also not see any logs for what could be causing this. I also have noticed that the fibaro relays and dimmers would not always update its new status although it did turn on/off.
The devices on the network are as follows:
19x Zooz4in1 sensors
20x Fibaro dimmer2
7x Fibaro single switches
1x Enervave single relay
2x Vision dual relays
2x Mimolite relays
5x Aeotech gen5 Contact sensors
5xZigbee smartthings contact sensors
5x Yale z-wave deadbolt Locks
and a bunch of virtual sensors and switches.
We have also created the rules in core to eliminate any issues on web-core.
I need urgent assistance with regards to this matter. I am seriously considering a different controller.