I have a Smartthings hub in the latest firmware version. Every 4 or 5 days It loses communication with my Wemo Switch. Every time this happens, I need to go to Wemmo Connect app and deselect the switch, apply changes, select it again, and apply changes to get it working again.
I would like to fix this problem. Any suggestions?
@keithcroshaw Do you mean to setup a DHCP reserved IP based on mac address? If so, I’m curious how this really helps the issue since the IP address is still acquired by DHCP. I understand DHCP leases don’t necessarily change IP addresses unless the node has been offline for a while and the lease expired. I’ll give it a try anyway with my Wemo Switches, however I believe [today] there is another issue on SmartThing’s side. Support said the engineers are now aware and working on it… specifically the inability to add new Wemo switches today.
Update: my Wemo switches now work! I don’t have confirmation if the issue was truly fixed on their side or not, but suddenly the app discovered and happily added my switches. Yes, they toggle on/off, hence they now work. Thanks, Support!