Wemo Switch Not Connecting

krusej23 · November 26, 2018, 2:01am

I am having issues connecting my new Wemo plug. I had another one that worked fine but now I can’t find it after finishing our basement. The new one will connect in the wemo app fine but then the Smartthings app won’t find it at all. I added a static IP on it and that didn’t help either. Then I installed the Wemo Connect smart app and device handler and that didn’t find it either. What could be causing this? Thanks!

jkp · November 26, 2018, 2:10am

are you using the Classic app or the STSC app?

krusej23 · November 26, 2018, 12:36pm

Classic app

Flukster · December 7, 2018, 3:50pm

i am having the same exact issue with my wemo mini plug. works in WEMO app, Google Home and Alexa find it just fine but cant find it with smartthings. just got this plug a week ago.

was a solution found?

krusej23 · December 7, 2018, 4:03pm

I never got it to work so I’m taking it back and got tp-link plugs instead. They worked perfectly.

Flukster · December 7, 2018, 4:16pm

ok, My buddy bought one and he had zero issue adding it to smartthings. I only paid 10 buck so probably just keep it for now. maybe just use it with google home to turn things on and off manually as needed…

jkp · December 7, 2018, 4:24pm

Did you perform a firmware update on it in the wemo app? Have you tried to add it manually through marketplace > things > SmartThings lab > Belkin wemo switch? Or press the on/off button on it when pairing?

krusej23 · December 7, 2018, 4:35pm

Yes yes and yes

Flukster · December 7, 2018, 5:06pm

Updated Firmware - yes
Pushed button - yes
smartthings lab switch - yes.
Also upgraded the firmware on my Ubiquity AP AC Pro to latest version as well as controller and router

also added this dth

github.com

SmartThingsCommunity/SmartThingsPublic/blob/master/devicetypes/smartthings/wemo-switch.src/wemo-switch.groovy

//DEPRECATED. INTEGRATION MOVED TO SUPER LAN CONNECT

/**
 *  Copyright 2015 SmartThings
 *
 *  Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except
 *  in compliance with the License. You may obtain a copy of the License at:
 *
 *      http://www.apache.org/licenses/LICENSE-2.0
 *
 *  Unless required by applicable law or agreed to in writing, software distributed under the License is distributed
 *  on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License
 *  for the specific language governing permissions and limitations under the License.
 *
 * Wemo Switch
 *
 * Author: Juan Risso (SmartThings)
 * Date: 2015-10-11
 */
 metadata {

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jkp · December 7, 2018, 5:19pm

Did you add the dth before you first tried adding the wemo? If yes, you don’t need the dth and should probably remove it. But I bet there might be some setting in Ubiquiti that is blocking communication on your network.

jkp · December 7, 2018, 5:23pm

Have you tried assigning a static ip# to the wemo device?

Flukster · December 7, 2018, 5:23pm

no just added the dth about an hour ago after a week of troubleshooting. also just updated all network stuff today. The buddy that I referred to above is running the same exact equipment as I am for network and it works fine on his. I even removed all firewall rules to see if that was it…

Flukster · December 7, 2018, 5:51pm

Static ip no change. But I think I might have a possible solution.

My Lan and my WLan are on 2 different subnets and different ports on my router. So essentially 2 different networks. I bet that is the problem. I will rewire after I am off work. Can’t take my network down at the moment.

jkp · December 7, 2018, 5:54pm

Yep, that would cause it to not be found

Flukster · December 7, 2018, 7:29pm

Ok that fixed my issue. Once they were on the same network it discovered in seconds

Wemo Switch Not Connecting

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