lignos
June 10, 2017, 3:37pm
1
Hi I’m having trouble connecting my harmony hub.
I was connect this hub 1 month ago. but I reset my smartthings hub and account.
So I setted Amazon echo, samsung air conditioner, Oulet, sensors etc…
buy I can’t connect Logitech harmony. See Article
Logitech Harmony Home Hub
How to connect the Logitech Harmony Home Hub with SmartThings
From the SmartThings mobile app:
Tap Marketplace
Under Things, tap Remotes & Buttons
Tap Logitech Harmony Home Hub
Tap Connect Now
Tap Click to enter Harmony Credentials
Tap Email (Facebook and Google login credentials are not accepted at this time)
Enter your Logitech Harmony username and password
Tap Sign In
After connection is confirmed, tap Done
Wait a moment for the automatic Harmony Hub discovery process to begin
Tap Select Harmony Hubs
Select your discovered Harmony Hub(s)
Tap Done
Tap Select Harmony Activities
Select your Harmony Activities
Tap Done
Tap Done again
I have trouble sequence 8 ~ 9.
I tab [Sign In] then this message receive.
(This screenshot’s right image(Chrome browser) is IFTTT Integration IFTTT<->Harmony is same problems.)
I guess Logitech server’s problem. anyone has solution??
(Sorry for bad english)
Do You have any progress? I have the same problem …
lignos
June 12, 2017, 4:21pm
3
No, smartthings forum, logitech forum no response.
I’m waiting now.
I got help from Logitech support but after several mails and account changes must wait for higher level of support
They try very hard, so there is hope …
lignos
June 13, 2017, 11:52pm
5
That’s good news!
I did not receive an answer from Logitech. I’m waithing smartthings, amazon support.
what’s the changes account? and can you tell me when the problem is resolved?
my family is suffering from harmony.
Thank you.
Logitech Support create a clean copy of my Logitech Account, but with the
same results
Amazon try to help me, but i think this is a problem of Logitech servers
because IFTTT and Amazon causes identical error.
When I get a working solution I will write to you.
P.S. Sorry for my English
Roland
lignos
June 14, 2017, 11:37pm
7
yes I tried new logitech account, but same result. maybe not account problem.
Thank you.
(your english better than me.)
lignos
June 15, 2017, 11:38pm
8
I received they fixed problem from logitech, I tried integration and work fine!
maybe you can login.
Can you ask what they did?
I still can not log in …
lignos
July 3, 2017, 2:36pm
10
Sorry I find this now.
they said “fixed that”
https://community.logitech.com/s/question/0D55A00006wE8itSAC/
this is my question. but you must change language in phone (my phone setted korea. can’t integrate. so chnaged english then can integrate)