Well being the idiot I am I installed IOS11 on my phone and now it does not changed from Left/Arrived in Smartthings. Anyone else have this issue? I have always used my phone as my arrival sensor and now it never changes.

IOS 11.0.2 installed, did not help w/this issue on my iPhone 6. Went thru all of steps ST suggests (resizing geofence, removing phone as presence device, re-adding it in as a presence thing, etc.). ST only recognizes a change in presence once I actually open up the ST app. Oddly, it randomly “recogn…

I just wanted to say I am in the exact same boat - had never had any presence issues before myself ( Galaxy S7) or my wife ( Iphone 7 ). Now that she updated to iOS11, presence is essentially completely broken for her (still works 100% on my S7). If she launches the app, it seems to immedoately kic…

Ok, I had some time a lot really so I did some testing with the following devices daughters iPhone 6s daughter inlaws iPhone 6 wife’s iPhone 6 sons iPhone 6s my iPhone 6s Plus and 7 Plus daughters iPhone 8. What I believe is going on is an apple created problem. Except for the iPhone 8, I installed …

iOS 11.0.3 is out but I still see issues. Just this morning, my wife left and the lights all shut off and the alarm set but I was sitting in the living room watching TV. I hope this issue is resolved. My wife’s phone is still on iOS 10 and works like a charm. iOS 11 is the problem.

I definitely do not think it is an apple issue. Reason being is that I have my alarm app tied in with geo-fence and notifies me every time I leave home and didnt set my alarm. Geo-fence is working 100% fine in the app. Also, as a workaround to this issue I setup life 360 in smartthings for myself an…

Even with the new ST mobile app release to fix geofence issue on iOS 11.x.x, it did fail for missus with ST app running in foreground this evening.

Tested fine on an iphone 8 w/ ios 11, but issues persist on my wifes iphone 7 w/ ios 11. No issues at all on my Galaxy S7. I hope this gets fixed!

As I stated in my earlier post I know the smartthings team can always get the blame for most of the problems of the system and the app but when it’s not their fault I’ll say but when it is there fault I will say that as well. Believe when I did the test that I did, I wanted to make this a smartthing…

I agree Apple changed something but for over a week now I have had the webCoRE presence app and t works so if he can make an app that works why can’t ST?

I agree with you 100%, I just don’t want to pile on them if it’s really not their fault for this snafu. I think we should pile on them for the fact of what you just said this thing with presence and the problems are just straight up ridiculous, this thing could be solved tomorrow if the smart things…

Location not working after IOS11

Apps & Clients iOS

JDRoberts November 10, 2017, 3:11pm 50

SmartThings has acknowledged the iOS 11 issue and is completely redoing the backend for presence. They are running a beta test on the changes now:

Topic		Replies	Views
Mobile device presence broken with iOS 11 Apps & Clients	453	27011	September 29, 2021
Smarttings Hub thinks my iPhone is "Home" but it is not iOS	74	8529	September 23, 2017
Broken presence in iOS and Android - what's the deal? Apps & Clients	13	2908	October 23, 2017
Presence problems Devices & Integrations	8	1784	September 27, 2017
iOS 1.7.1 Mobile Presence Issues iOS	164	11467	February 24, 2016

Location not working after IOS11

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