I recently installed a kwikset 914 and it works great.
Last night I installed a kwikset 910 on my garage and it’s so hit or miss if it receives commands from smartthings. I also have GE outlets and GE wall switches and they work great.
Today I decided to check the IDE and noticed in there it’s listing my kwikset 910 as offline so I think that’s my issue. Was wondering if I should try disconnecting it and re-adding it?
I also submitted a support ticket to see if there’s something on there side