Jasco Plug-In Switch ZW4101 Doesn't Pair

(Mr. Smith) #1

Hey guys,
I got a Jasco plug-in switch and I can’t get it to pair at all. Directions say to press the button once and it will connect but I get nothing in the ST app. I’m 5 ft from the ST hub. I’ve done several factory resets. I’m starting to think this thing is a dud.

Thoughts? Any tricks?

(Mr. Smith) #2

Bump… I just rescued this module from the donation pile. Giving it another shot.

(Mr. Smith) #3

Never mind. I got it! I found a technique using General Device Exclusion for GE/Jasco devices and it worked! YAY!

(Jeffrey R Motes) #4

I am having the same issue with the Jasco zw4101 and I cannot get it to connect to my smartthings hub v2. Any help in what you did please!

(Steve Gonzales) #5

Same problem here. Brand new SmartThings Hub and <1 year old Jasco GE ZW4101. Just keeps trying and trying. Both plugged into the same outlet.

(Stefano Landi) #6

HI I have ST hubv3 and several ZW4101 but cant figure out how to pair them. How did you end up doing it? You mentioned " a technique using General Device Exclusion for GE/Jasco". thanks in advance

(Frak) #7

I just fished one of these out of an e-waste bin and got it to work with my SmartThings v2 hub. The trick is to put your hub into General Device Exclusion mode and trigger the device to unpair itself (if it was previously paired with another hub which was the case with mine)

It’s a bit tricky to find that menu. You can find it in the SmartThings classic app under:
Hamburger Menu (bottom right on main screen)
Tap on "Hub is Online’
Scroll down and tap on Z-Wave Utilities
Tap on General Device Exclusion

Now follow the directions for the device’s manufacturer to exclude it from a hub. I just held the button down while I plugged it in, waited a few seconds, depressed the button, then pressed it again. At some point the app acknowledged that it saw a device exclude itself and I was then able to add it the usual way through the SmartThings “Add a Thing” menu.