This is my first post so please bear with me.
I have the ST v3 hub and initial setup was flawless, I have a ST motion sensor connected which works fine too.
Recently however , I have noticed that the hub does not appear in any room on the app even though the motion sensor is still connected to it.
I have tried to reset the hub on numerous occasions but in the process, where it asks to can the QR code in the hub, it fails.
I have a feeling it is failing because the QR code is still somehow stored somewhere and therefore not allowing it to be added again (why would you)…also, when I try to add a new device it says I need a hub installed first so I just go round in circles.
Can someone please please shed some light as to what is going on please as it is driving me crazy!