Lifespan:
Hi folks,
I am having a hard time getting a second Schlage BE469NX to connect with my hub. The hub is able to see the deadbolt and the app runs through the setup, but as soon as it completes, the deadbolt shows a red X (indicating a failure). Sure enough, commands through the app are never picked up by the deadbolt. If I remove the device, both the deadbolt and the app give me an affirmative that they are unpaired.
I have run through this process a few times, but I get the same result every time. Any idea?
Zwave locks usually require pairing within “whisper range” which is when the encryption key is exchanged.
Schlage locks are particularly finicky. If you pair a Kwikset or Yale outside of their whisper range, the pairing just fails. But a Schlage lock will go ahead and pair even though the encryption key was not exchanged. This results in the lock showing up on the network but no commands will work.
Try the following:
How to fix a Schlage lock that will not pair. The lock will pair if to far away from the HUB, but not work. It will say that there is a security violation. The following procedure must be done exactly to work. It took me more that a few hours to find what worked. The reset lock command will not reset the Z-Wave part of the lock, a exclude must be done. Some times the remove lock from the app will work but not all ways.
The lock needs to be installed in the door. Do a reset by removing the battery and holding down on the Schlage button on the out side of the door and connect the battery. The lock will blink twice. Enter a default unlock code as read from back of the lock or book. The lock will go thought a calibration. Extend the bolt on the lock by pressing the Schlage button on the outsi…
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