It sounds a little weird, but there are a few products that work in tuya but can’t be used in smartthings. It’s a wifi model, is there a solution?
Only if there is some kind of API in the device that allows to control it and retrieve its states.
A long time ago, I saw some people saying they changed the firmware of the device.
I don’t know whether it is possible or not anymore.
Can you provide more details on the device: model and perhaps a link to the product?
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See the community FAQ:
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The following might help.
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