Is Smart Home Monitor "deactivated" if I have not dismissed previous events?


#1

I saw an scenario where I wasn’t sent an alarm push notification if I had not dismissed previous alarm events? Is SHM supposed to act like that or is this a bug? I thought I’d ask the forums before filing it with support.


(Greg) #2

I would agree with you that it is a bug, ST didn’t agree with me when I reported it, I believe they logged my issue as a feature request. I’ve noticed the same thing - particularly with water valves. If you have a leak incident, fix what you thought was the issue, open the valve, but don’t actually dismiss the SHM event - subsequent leak events from any water sensor WILL NOT CLOSE THE WATER VALVE.

Seems crazy to me.


Leak smartapp only works once
#3

Thanks Greg, I guess I’ll contact support and let them know this seems like unexpected behavior to me.