Clearing Alerts


(Mark) #1

I tested my leak sensors today. They worked and I was notified that water was detected but now I cannot clear the alert and I’m getting the hourly “Reminder: water detected” notification. When I go to the dashboard and select Smart Home Monitor, neither the status screen nor history screen show the event. Am I missing something? Shouldn’t both screens show the water detected event? Isn’t that where you go to dismiss an event? Thanks for any help anyone can provide.


(Mark) #2

Chatted w/ ST support. This is caused by a problem they’re currently experiencing. Should be fixed in a few hours.