SmartThings Community

Iris Garage Door Opener stopped working


#1

My Z-Wave Iris branded garage door opener stopped working with Smartthings. It was working fine for a month, but all of a sudden, if I try doing anything within the app, it no longer opens or closes, and the tilt sensor is always reporting Closed.

Could I just have a dead battery in the sensor? But wouldn’t this mean that the open/close functionality would still work? Looking for things to try that won’t cause me to have to redo routines/virtual switches/CoRE/etc.


(Jimmy) #2

Easiest thing to start with would be new battery in the tilt sensor and cycle the power to the unit.


#3

I have two garage door openers, and the one is working fine. So i swapped batteries, and I still can’t communicate with the one. So it looks like the battery isn’t the issue.


(Jimmy) #4

i’ve had to cycle the power to mine a couple times. either unplug it and plug it back in, or cycke the breaker for the garage circuit


#5

Turned the breaker off and back on, and that did the trick… Not sure what happened, oh well, thanks!